Mohammed Asif works for ATM Operations at Lloyds Banking Group. As well as making sure that support issues are completed within strict timescales, he is also involved with completing system updates, prioritising and organising workloads, process development and ongoing process reviews. This means that every day he has to balance the demands of incoming technical support against on-going projects. Mohammed sometimes finds it difficult to communicate, prioritise and organise tasks as he has an autism spectrum disorder. In particular he would find it difficult to put thoughts down on paper and then structure and prioritise them.
Like many people with an ASD, Mohammed is a visual learner. He finds connecting information spatially, using colour and images helps him organise his ideas and gets him started on tasks that he would otherwise struggle to know where to begin. Mohammed underwent a workplace assessment that suggested mind mapping software may help with structuring tasks and communication. This led him to try Matchware’s MindView software. MindView is a powerful mind mapping package used widely in education and the workplace. As well as offering advanced management and collaborative features, MindView’s AT Edition provides a unique range of tools for users who need additional support with writing and reading. With MindView, users can quickly build a map with all their ideas, and then re-organise and extend their thoughts simply by dragging ideas around the map. Mohammed noted “Even though MindView has lots of tools built-in, within a couple of weeks I was very efficient with using the software. I use it all the time now.”