MatchWare - Software For Creative Minds

ScreenCorder 4 Service Pack

Service Pack 3 - for build numbers '50', '57' and '61'

Includes Service Pack 1 and 2 if they are not already installed.

IMPORTANT: The service pack needs to be applied to ScreenCorder 4 Build ‘50’, Build ‘57’ and Build ‘61’ only. To verify the build number, select Help | About from the main menu. If the service pack is downloaded and applied successfully, the Build number will be updated to ‘64’.

DO NOT apply the service pack to any build numbers other than ‘50’, ‘57’ and ‘61’.

  1. Make sure ScreenCorder is NOT running.
  2. Download the .msp file from the link below.
  3. Double click to run the program.
    The program will execute and install itself.
  4. Once complete, you can start ScreenCorder.
  5. Verify it has been updated: Select Help | About from the main menu.
    The build number must be ‘64’ if the service pack is applied successfully.

Service Pack Download Links

If the Service Pack is applied successfully, the build number will be updated to 64.

Service Pack 3 - for build numbers '55' and '62'

Includes Service Pack 1 and 2 if they are not already installed.

IMPORTANT: The service pack needs to be applied to ScreenCorder 4 Build ‘55’ and Build ‘62’ only. To verify the build number, select Help | About from the main menu. If the service pack is downloaded and applied successfully, the Build number will be updated to ‘65’.

DO NOT apply the service pack to any build numbers other than ‘55’ and ‘62’.

  1. Make sure ScreenCorder is NOT running.
  2. Download the .msp file from the link below.
  3. Double click to run the program.
    The program will execute and install itself.
  4. Once complete, you can start ScreenCorder.
  5. Verify it has been updated: Select Help | About from the main menu.
    The build number must be ‘65’ if the service pack is applied successfully.

Service Pack Download Links

If the Service Pack is applied successfully, the build number will be updated to 65.

Installation Troubleshooting

If the installation does not start when double-clicking the .msp file:

  1. Choose Start - Run
  2. Type: msiexec /p <path to .msp file>
    (example: msiexec /p c:\temp\sc40_b55_and_b62_to_b65_patch_en.msp)

Service Pack 3 Updates

Fixed Issues:

  • The video frame rate 12.5 fps has been removed due to audio/video synchronization problems. IMPORTANT: If you are currently working on a project using the 12.5 fps video frame rate, you should complete the project before installing this service pack. It will no longer be possible to open or export a 12.5 fps project with Service Pack 3 installed.
  • Video frame rates 25 fps and 30 fps have been added.
  • Audio sample rate of 48 kHz has been added (only available if the sound card of the PC supports it).

Service Pack 2 Updates

Fixed Issues:

  • Crash when exporting very large projects.

Service Pack 1 Updates

Fixed Issues:

  • The timing of objects (speech-bubbles, arrows, etc.) is not correctly offset when a still picture is added at a position prior (in time) to a recording.
  • Corrections made to the Help file.

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