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Business Process Document Rev0.3 - Mind Map

- Business Process Document
- Operation
- ITSM Manual
- Incident & Service Request Management
- Change Management
- Problem Management
- Release Management
- Configuration Management
- BCM Policy
- Support
- Credit Card Policy
- Information Security Policy
- Antivirus Policy
- Email Management
- ITSM Manual
- Supplier Management
- Service Accounting & Budgeting
- Project
- Project Methodology
- SOP-SOL-001 Pre-Sales Phase
- SOP-SOL-002 Project Initiation
- SOP-SOL-003 Requirement Analysis
- SOP-SOL-004 Design Phase
- SOP-SOL-005 Development Phase
- SOP-SOL-006 Implementation Phase
- SOP-SOL-007 Project Closure
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