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ProtoCall - Mind Map
- ProtoCall
- Proteus
- Call Center
- Call Logs
- Call Lists
- Call Revisions
- Call Unlock
- Calls
- Details
- Account
- Personal
- Questionnaires
- Determining
- Clinical Call
- Non-clinical Information
- Eligibility and Pre-authorization
- Level Of Care
- Emergent
- Urgent
- Routine
- Actions
- On Call
- Paging/Messaging
- Outbound Calls
- Dispatching
- Screen & Transfer
- Conference
- Queuing
- Documentation
- Business Calls
- Files Shared Internally
- Usually Requests
- Quick Exit
- Administration
- Call Repairs
- Call Event History
- Purge Documents
- Customer Portal
- Alerts
- Personal
- Account
- Extra Coverage Requests
- Sharefile
- Account Builder
- Legacy
- Procedure Builder
- Account Creation in new app
- Types
- Employee Assistance Programs
- Community Mental Health
- Student Assistance Programs
- Managed Care Organizations
- Others
- Questionnaires
- Other configurations
- Call recording
- Sharefile
- API
- Trillian
- Sharefile
- Avaya
- Call Management System (CMS)
- Business Advocate
- Elite Multichannel (EMC)
- Billing
- Quickbooks
- Criteria
- Base package
- No: of Calls
- Services offered
- Optimizations
- Call Complexity
- Average Call Length
- Active Directory
- User Creation and Authentication
- Roles in AD
- Admin
- Clinicians
- SCS/Supervisors
- Relationship Manager
- Non clinical
- Subject
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