After receiving emails from the other directors and department managers with their discussion topics, I prepared the meeting agenda in a Word document. This meant I had to spend quite a lot of time copying information from the emails and retyping it in Word.
Each attendee wrote down their own tasks (on a piece of paper or in a Word document). I had no easy way of checking if the tasks were completed or not.
If a task was late, I often obtained the reply: “I have forgotten”, or “I had not made a note of that task”.